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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Dare
Otherwise
Hear
Appointed
Company
Committee
Wish
Committees
President
Report
Would
Wishes
Reports
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A leader knows who is outside of the system and needs special help.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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It only takes a little innovation.
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Management's job is to know which systems are stable and which are not.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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You do not find knowledge in a dictionary, only information.
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3% of the problems have figures, 97% of the problems do not.
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Knowledge needs to be a verb.
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