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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Dare
Otherwise
Hear
Appointed
Company
Committee
Wish
Committees
President
Report
Would
Wishes
Reports
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Anyone that enjoys his work is a pleasure to work with.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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Quality is pride of workmanship.
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You can not plan to make a discovery. You do not plan innovation.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
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When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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Quality starts in the boardroom.
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Competition should not be for a share of the market-but to expand the market.
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Managing by results only makes things worse.
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Any two people have different ideas of what is important.
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Monetary rewards are not a substitute for intrinsic motivation.
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It does not happen all at once. There is no instant pudding.
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