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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Matter
Options
Aim
Clearly
Choice
Especially
Choices
Possible
Values
Clarification
More quotes by W. Edwards Deming
The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
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It's management's job to know.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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You must have a supplier relationship of constant improvement.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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A system must be managed. It will not manage itself.
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If someone can make a contribution to the company he feels important.
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Management does not know what a system is.
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The problem is that most courses teach what is wrong.
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Without questions, there is no learning.
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The greatest losses are unknown and unknowable.
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We should be guided by theory, not by numbers.
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Defects are not free. Somebody makes them, and gets paid for making them.
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A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
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You do not install quality you begin to work at it.
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Uncontrolled variation is the enemy of quality.
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Innovation comes from the producer - not from the customer.
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
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Absence of defects does not necessarily build business... Something more is required.
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You cannot inspect quality into the product it is already there.
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