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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Possible
Values
Clarification
Matter
Options
Aim
Clearly
Choice
Especially
Choices
More quotes by W. Edwards Deming
You should not ask questions without knowledge.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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When a worker has reached a stable state, further training will not help him.
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Innovation comes from people who take joy in their work.
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The individual has been crushed by our style of management today.
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3% of the problems have figures, 97% of the problems do not.
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The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
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No one can measure the loss of business that may arise from a defective item that goes out to a customer.
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Change the rule and you will get a new number.
W. Edwards Deming
Don't expect smart people to listen to you without proof.
W. Edwards Deming
I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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If you do not know how to ask the right question, you discover nothing.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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You can not achieve an aim unless you have a method.
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Experience by itself teaches nothing.
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One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
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You can only elevate individual performance by elevating that of the entire system.
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When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
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Management is prediction.
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The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming