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Mere allocation of huge sums of money for quality will not bring quality.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Quality
Money
Allocation
Sums
Mere
Huge
Bring
More quotes by W. Edwards Deming
Absence of defects does not necessarily build business... Something more is required.
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The job can't be finished only improved to please the customer.
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Anyone that enjoys his work is a pleasure to work with.
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Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
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We have to bring back the individual. Management has smothered the individual.
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The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
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People need to know what their jobs are.
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When a system is stable, telling the worker about mistakes is only tampering.
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I am not reporting things about people. I am reporting things about practices.
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There is no knowledge without theory.
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It would be a mistake to export western management to a friendly country.
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You do not install knowledge.
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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
Hard work and best efforts will not by themselves dig us out of the pit.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
W. Edwards Deming
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
Scrap doesn't come for free, we pay someone to make it.
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The most important measures are both unknown and unknowable.
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When we cooperate, everybody wins.
W. Edwards Deming
