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Mere allocation of huge sums of money for quality will not bring quality.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Sums
Mere
Huge
Bring
Quality
Money
Allocation
More quotes by W. Edwards Deming
Absence of defects does not necessarily build business... Something more is required.
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Confusing common causes with special causes will only make things worse.
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
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It does not happen all at once. There is no instant pudding.
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In God we trust all others bring data.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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It is not necessary to change. Survival is not mandatory.
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Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
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Nobody goes to work to do a bad job.
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A leader is a coach, not a judge.
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It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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People need to know how their job contributes.
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
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We are here to make another world.
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Put a good person in a bad system and the bad system wins, no contest.
W. Edwards Deming
The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
W. Edwards Deming