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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
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Management
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Manpower
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Manufacturer
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Must
Failure
Raises
Time
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Price
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More quotes by W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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You should not ask questions without knowledge.
W. Edwards Deming
Innovation comes from people who take joy in their work.
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Zero defects is a super highway going down the tube.
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
Innovation comes from the producer - not from the customer.
W. Edwards Deming
There must be consistency in direction.
W. Edwards Deming
Managing by results only makes things worse.
W. Edwards Deming
Everyone is a customer for somebody, or a supplier to somebody.
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
...the most important things we need to manage can't be measured.
W. Edwards Deming
Management does not know what a system is.
W. Edwards Deming
Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
W. Edwards Deming
Scrap doesn't come for free, we pay someone to make it.
W. Edwards Deming
Transformation is not automatic. It must be learned it must be led.
W. Edwards Deming
One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
W. Edwards Deming
Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
Management is prediction.
W. Edwards Deming
To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
