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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.

W. Edwards Deming

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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Action
Organization
Feedback
Persons
Evidence
Reflect
Person
Toward
Improvement
Take
Achieve
Data
Must
Learning
Goals
Spiral
Mean
Study
Actions
Spirals
Goal
Thus
Continuous
Means
Achievement
Gather

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Now, we learn that a system must have an aim. Without an aim, there is no system.
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Each system is perfectly designed to give you exactly what you are getting today.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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Monetary rewards are not a substitute for intrinsic motivation.
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A bad system will beat a good person every time.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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The worker is not the problem. The problem is at the top! Management!
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The result of long-term relationships is better and better quality, and lower and lower costs.
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