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We are here to make another world.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Another
Make
World
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It only takes a little innovation.
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In God we trust all others bring data.
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Any two people have different ideas of what is important.
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Defects are not free. Somebody makes them, and gets paid for making them.
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The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
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You can not hear what you do not understand.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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Improve quality, you automatically improve productivity.
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A leader knows who is outside of the system and needs special help.
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It is not necessary to change. Survival is not mandatory.
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We must understand variation.
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For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
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Hard work and best efforts will not by themselves dig us out of the pit.
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The most important measures are both unknown and unknowable.
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Many people in management are being paid to produce waste.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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I am not reporting things about people. I am reporting things about practices.
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There is no knowledge without theory.
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Stamping out fires is a lot of fun, but it is only putting things back the way they were.
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