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You can not hear what you do not understand.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Hear
Understanding
Understand
More quotes by W. Edwards Deming
Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
W. Edwards Deming
We are here to learn, to make a difference and to have fun.
W. Edwards Deming
Profit in business comes from repeat customers
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
We must understand variation.
W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
W. Edwards Deming
It would be a mistake to export western management to a friendly country.
W. Edwards Deming
Nothing happens without personal transformation.
W. Edwards Deming
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
W. Edwards Deming
You can not define being exactly on time.
W. Edwards Deming
You do not install knowledge.
W. Edwards Deming
It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
There is no substitute for knowledge.
W. Edwards Deming
Quality is pride of workmanship.
W. Edwards Deming
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
If you destroy the people of a company, you do not have much left.
W. Edwards Deming
Confusing common causes with special causes will only make things worse.
W. Edwards Deming
People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
W. Edwards Deming
