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You can not hear what you do not understand.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Hear
Understanding
Understand
More quotes by W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
Meeting specifications is not enough.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming
It is not necessary to change. Survival is not mandatory.
W. Edwards Deming
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
W. Edwards Deming
People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
W. Edwards Deming
Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
You should not ask questions without knowledge.
W. Edwards Deming
The process is not just the sum of its parts.
W. Edwards Deming
Without theory we can only copy.
W. Edwards Deming
Knowledge is the key.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
Without theory there is nothing to modify or learn.
W. Edwards Deming
Managing by results only makes things worse.
W. Edwards Deming
The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
If you can't describe what you are doing as a process, you don't know what you're doing.
W. Edwards Deming
He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
Without questions, there is no learning.
W. Edwards Deming