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You can not hear what you do not understand.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Hear
Understanding
Understand
More quotes by W. Edwards Deming
Management is prediction.
W. Edwards Deming
A leader must have knowledge. A leader must be able to teach.
W. Edwards Deming
A goal without a method is nonsense.
W. Edwards Deming
The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
If you destroy the people of a company, you do not have much left.
W. Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
W. Edwards Deming
The job can't be finished only improved to please the customer.
W. Edwards Deming
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
W. Edwards Deming
I am not reporting things about people. I am reporting things about practices.
W. Edwards Deming
What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
W. Edwards Deming
A bad system will beat a good person every time.
W. Edwards Deming
The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
W. Edwards Deming
Management does not know what a system is.
W. Edwards Deming
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
W. Edwards Deming
We are being ruined by the best efforts of people who are doing the wrong thing.
W. Edwards Deming
People learn in different ways: reading, listening, pictures, watching.
W. Edwards Deming
The biggest cost of poor quality is when your customer buys it from someone else because they didn't like yours.
W. Edwards Deming
Divide responsibility and nobody is responsible.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
The process is not just the sum of its parts.
W. Edwards Deming