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A bad system will beat a good person every time.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Persons
Person
Every
Good
Time
Manufacturing
Beat
Beats
System
More quotes by W. Edwards Deming
The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
W. Edwards Deming
The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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Don't expect smart people to listen to you without proof.
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People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.
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It's not enough to do your best you must know what to do & then do your best.
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The most important things cannot be measured.
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The greatest losses are unknown and unknowable.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
W. Edwards Deming
Divide responsibility and nobody is responsible.
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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
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Scrap doesn't come for free, we pay someone to make it.
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You should not ask questions without knowledge.
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The aim should be to work on the method of management.
W. Edwards Deming
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
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Defects are not free. Somebody makes them, and gets paid for making them.
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Management's job is to know which systems are stable and which are not.
W. Edwards Deming
You do not install quality you begin to work at it.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
Quality starts in the boardroom.
W. Edwards Deming
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
W. Edwards Deming
