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The most important measures are both unknown and unknowable.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Unknowable
Measures
Unknown
Important
More quotes by W. Edwards Deming
If you can't describe what you are doing as a process, you don't know what you're doing.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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There is no substitute for knowledge.
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You must have a supplier relationship of constant improvement.
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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
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A rule should suit the purpose.
W. Edwards Deming
Without theory there is nothing to modify or learn.
W. Edwards Deming
Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
We should work on our process, not the outcome of our processes.
W. Edwards Deming
The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
It's management's job to know.
W. Edwards Deming
Lack of knowledge - that is the problem.
W. Edwards Deming
We must understand variation.
W. Edwards Deming
It only takes a little innovation.
W. Edwards Deming
Competition should not be for a share of the market-but to expand the market.
W. Edwards Deming
A system can not understand itself.
W. Edwards Deming
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
W. Edwards Deming