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The most important measures are both unknown and unknowable.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Important
Unknowable
Measures
Unknown
More quotes by W. Edwards Deming
We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
The questions are more important than the answers.
W. Edwards Deming
Shrink, shrink variation, to reduce the loss.
W. Edwards Deming
Retroactive management emphasizes the bottom line.
W. Edwards Deming
You do not install knowledge.
W. Edwards Deming
Survival is optional. No one has to change.
W. Edwards Deming
There is no knowledge without theory.
W. Edwards Deming
A rational prediction has an explanation based on theory.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
...the most important things we need to manage can't be measured.
W. Edwards Deming
One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
W. Edwards Deming
Without theory we can only copy.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
Profit in business comes from repeat customers
W. Edwards Deming
Meeting specifications is not enough.
W. Edwards Deming
When a system is stable, telling the worker about mistakes is only tampering.
W. Edwards Deming
Quality is pride of workmanship.
W. Edwards Deming
