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The most important measures are both unknown and unknowable.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Measures
Unknown
Important
Unknowable
More quotes by W. Edwards Deming
What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
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There is no substitute for knowledge.
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Just because you can measure everything doesn't mean that you should.
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You can expect what you inspect.
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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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The questions are more important than the answers.
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Shrink, shrink variation, to reduce the loss.
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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
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You can not achieve an aim unless you have a method.
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Uncontrolled variation is the enemy of quality.
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Quality is pride of workmanship.
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We are here to learn, to make a difference and to have fun.
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It would be a mistake to export western management to a friendly country.
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A leader is a coach, not a judge.
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A leader's job is to help his people.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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You do not install knowledge.
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Don't expect smart people to listen to you without proof.
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Judging people does not help them.
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