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The most important measures are both unknown and unknowable.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Unknowable
Measures
Unknown
Important
More quotes by W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
Many people in management are being paid to produce waste.
W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
The individual has been crushed by our style of management today.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
Hold everybody accountable? Ridiculous!
W. Edwards Deming
The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
W. Edwards Deming
Experience by itself teaches nothing.
W. Edwards Deming
For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
W. Edwards Deming
A rational prediction has an explanation based on theory.
W. Edwards Deming
Management's job is to optimize the whole system.
W. Edwards Deming
You can only elevate individual performance by elevating that of the entire system.
W. Edwards Deming
All anyone asks for is a chance to work with pride.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
People work in the system. Management creates the system
W. Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
W. Edwards Deming
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
W. Edwards Deming
Lack of knowledge - that is the problem.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
People learn in different ways: reading, listening, pictures, watching.
W. Edwards Deming
