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The questions are more important than the answers.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Questions
Answers
Important
More quotes by W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
Defects are not free. Somebody makes them, and gets paid for making them.
W. Edwards Deming
Management does not know what a system is.
W. Edwards Deming
Nothing happens without personal transformation.
W. Edwards Deming
Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
We want best efforts guided by theory.
W. Edwards Deming
Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
A system must be managed. It will not manage itself.
W. Edwards Deming
Management by results is confusing special causes with common causes.
W. Edwards Deming
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
W. Edwards Deming
Let us ask our suppliers to come and help us to solve our problems.
W. Edwards Deming
No requirement of industry is so much neglected as operational definitions.
W. Edwards Deming
A goal without a method is nonsense.
W. Edwards Deming
Retroactive management emphasizes the bottom line.
W. Edwards Deming
We are here to make another world.
W. Edwards Deming
It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
W. Edwards Deming
The most important figures for management of any organization are unknown and unknowable.
W. Edwards Deming