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If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Right
Improvement
Discover
Management
Question
Quality
Asks
Nothing
More quotes by W. Edwards Deming
Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
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To copy is to invite disaster.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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Quality comes not from inspection, but from improvement of the production process.
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The individual has been crushed by our style of management today.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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Retroactive management emphasizes the bottom line.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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Without theory there is nothing to modify or learn.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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A leader must have knowledge. A leader must be able to teach.
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Put a good person in a bad system and the bad system wins, no contest.
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Eliminate numerical quotas, including Management by Objectives.
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Knowledge is the key.
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The transformation will come from leadership.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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People need to know what their jobs are.
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