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He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Running
Would
Time
Visible
Neither
Figures
Leadership
Alone
Company
More quotes by W. Edwards Deming
...the most important things we need to manage can't be measured.
W. Edwards Deming
The most important measures are both unknown and unknowable.
W. Edwards Deming
People work in the system. Management creates the system
W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
We have to bring back the individual. Management has smothered the individual.
W. Edwards Deming
We must satisfy our customers.
W. Edwards Deming
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
There is very little evidence that we give a hoot about profit.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
W. Edwards Deming
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
Meeting specifications is not enough.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
Management's job is to optimize the whole system.
W. Edwards Deming
When a worker has reached a stable state, further training will not help him.
W. Edwards Deming
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
You should not ask questions without knowledge.
W. Edwards Deming
You do not find knowledge in a dictionary, only information.
W. Edwards Deming