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The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Basic
Performances
Management
Risk
Appraisals
Often
Appraisal
Problem
Assess
Accurately
Performance
More quotes by W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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Without theory we can only copy.
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If you destroy the people of a company, you do not have much left.
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You can not plan to make a discovery. You do not plan innovation.
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Uncontrolled variation is the enemy of quality.
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Without questions, there is no learning.
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.
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The worker is not the problem. The problem is at the top! Management!
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It is not necessary to change. Survival is not mandatory.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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People are entitled to joy in work.
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Quality is pride of workmanship.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
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Management is prediction.
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
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It does not happen all at once. There is no instant pudding.
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You must have a supplier relationship of constant improvement.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
W. Edwards Deming
