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The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Problem
Assess
Accurately
Performance
Basic
Performances
Management
Risk
Appraisals
Often
Appraisal
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Hold everybody accountable? Ridiculous!
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People need to know what their jobs are.
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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
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When we cooperate, everybody wins.
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You can expect what you inspect.
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Quality is pride of workmanship.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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The process is not just the sum of its parts.
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Stamping out fires is a lot of fun, but it is only putting things back the way they were.
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It only takes a little innovation.
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When a worker has reached a stable state, further training will not help him.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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We should be guided by theory, not by numbers.
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The customer is the most important part of the production line.
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