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The most basic problem is that performance appraisals often don't accurately assess performance.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Accurately
Performance
Basic
Performances
Management
Risk
Appraisals
Often
Appraisal
Problem
Assess
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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We want best efforts guided by theory.
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We must understand variation.
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Monetary rewards are not a substitute for intrinsic motivation.
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There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
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Knowledge needs to be a verb.
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We should work on our process, not the outcome of our processes.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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Uncontrolled variation is the enemy of quality.
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A leader must have knowledge. A leader must be able to teach.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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