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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
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More quotes by W. Edwards Deming
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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Put a good person in a bad system and the bad system wins, no contest.
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A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
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The aim should be to work on the method of management.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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Plants don't close from poor workmanship, but from poor management.
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A leader is a coach, not a judge.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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We are here to make another world.
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We should work on our process, not the outcome of our processes.
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Management by results - like driving a car by looking in rear view mirror.
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People are entitled to joy in work.
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Nobody goes to work to do a bad job.
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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Quality starts in the boardroom.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
W. Edwards Deming
A bad system will beat a good person every time.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
