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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
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More quotes by W. Edwards Deming
A man who knows not his limitations is of no use to anyone.
W. Edwards Deming
You cannot inspect quality into the product it is already there.
W. Edwards Deming
You can not achieve an aim unless you have a method.
W. Edwards Deming
People care more for themselves when they contribute to the system.
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Does experience help? NO! Not if we are doing the wrong things.
W. Edwards Deming
We want best efforts guided by theory.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
W. Edwards Deming
I am not reporting things about people. I am reporting things about practices.
W. Edwards Deming
Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
W. Edwards Deming
Survival is optional. No one has to change.
W. Edwards Deming
What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming
In God we trust all others bring data.
W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
When a worker has reached a stable state, further training will not help him.
W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
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The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
The individual has been crushed by our style of management today.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
If you destroy the people of a company, you do not have much left.
W. Edwards Deming
Judging people does not help them.
W. Edwards Deming