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I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
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More quotes by W. Edwards Deming
Innovation comes from people who take joy in their work.
W. Edwards Deming
You do not install quality you begin to work at it.
W. Edwards Deming
People need to know how their job contributes.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
Quality comes not from inspection, but from improvement of the production process.
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We are here to make another world.
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The customer is the most important part of the production line.
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We are being ruined by the best efforts of people who are doing the wrong thing.
W. Edwards Deming
You can not plan to make a discovery. You do not plan innovation.
W. Edwards Deming
Anyone that enjoys his work is a pleasure to work with.
W. Edwards Deming
Managing by results only makes things worse.
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There is no substitute for knowledge.
W. Edwards Deming
The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
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The result of long-term relationships is better and better quality, and lower and lower costs.
W. Edwards Deming
A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
W. Edwards Deming
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
W. Edwards Deming
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
When a worker has reached a stable state, further training will not help him.
W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
W. Edwards Deming