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I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special

W. Edwards Deming

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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Responsibility
Improvement
Experience
Add
Something
Management
Proportions
Like
Possibility
Estimate
Risk
Troubles
System
Belongs
Trouble
Possibilities
Special
Proportion

More quotes by W. Edwards Deming

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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
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There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
W. Edwards Deming
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
W. Edwards Deming
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It only takes a little innovation.
W. Edwards Deming
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. Edwards Deming
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The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
W. Edwards Deming
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All models are wrong some models are useful.
W. Edwards Deming
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
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It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble.
W. Edwards Deming
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Confusing common causes with special causes will only make things worse.
W. Edwards Deming
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Put a good person in a bad system and the bad system wins, no contest.
W. Edwards Deming
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When a worker has reached a stable state, further training will not help him.
W. Edwards Deming
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Management by results - like driving a car by looking in rear view mirror.
W. Edwards Deming
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He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming
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The customer is the most important part of the production line.
W. Edwards Deming
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The greatest losses are unknown and unknowable.
W. Edwards Deming
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Zero defects is a super highway going down the tube.
W. Edwards Deming
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
W. Edwards Deming
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The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
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You must have a supplier relationship of constant improvement.
W. Edwards Deming