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I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
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Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Experience
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More quotes by W. Edwards Deming
Mere allocation of huge sums of money for quality will not bring quality.
W. Edwards Deming
All models are wrong some models are useful.
W. Edwards Deming
You should not ask questions without knowledge.
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
W. Edwards Deming
You do not install knowledge.
W. Edwards Deming
Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
The questions are more important than the answers.
W. Edwards Deming
Whenever there is fear, you will get wrong figures.
W. Edwards Deming
Divide responsibility and nobody is responsible.
W. Edwards Deming
Defects are not free. Somebody makes them, and gets paid for making them.
W. Edwards Deming
Meeting specifications is not enough.
W. Edwards Deming
The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
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We want best efforts guided by theory.
W. Edwards Deming
Learning is not compulsory it's voluntary... But to survive, we must learn.
W. Edwards Deming
Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
W. Edwards Deming
What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming
There must be consistency in direction.
W. Edwards Deming
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming