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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Community
Customers
Long
Management
Stockholders
Gains
Suppliers
Organization
Proposed
Risk
Employees
Environment
Employee
Everybody
Aim
Term
Gain
More quotes by W. Edwards Deming
You can expect what you inspect.
W. Edwards Deming
For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
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Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
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Judging people does not help them.
W. Edwards Deming
We must understand variation.
W. Edwards Deming
You have to manage a system. The system doesn't manage itself.
W. Edwards Deming
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
Absence of defects does not necessarily build business... Something more is required.
W. Edwards Deming
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
W. Edwards Deming
The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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It's not enough to do your best you must know what to do & then do your best.
W. Edwards Deming
A system must be managed. It will not manage itself.
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The most important figures for management of any organization are unknown and unknowable.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
All anyone asks for is a chance to work with pride.
W. Edwards Deming
It would be a mistake to export western management to a friendly country.
W. Edwards Deming
A rule should suit the purpose.
W. Edwards Deming
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
Any manager can do well in an expanding market.
W. Edwards Deming
Plants don't close from poor workmanship, but from poor management.
W. Edwards Deming
