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Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Cannot
Management
Better
Workers
Made
Allow
Room
Worker
Rooms
Deliver
Risk
Board
System
Boards
Quality
Lower
More quotes by W. Edwards Deming
The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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The problem is that most courses teach what is wrong.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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You do not find knowledge in a dictionary, only information.
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Without theory we can only copy.
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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Shrink, shrink variation, to reduce the loss.
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If someone can make a contribution to the company he feels important.
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Quality starts in the boardroom.
W. Edwards Deming
Management's job is to optimize the whole system.
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A bad system will beat a good person every time.
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People are entitled to joy in work.
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The most important things cannot be measured.
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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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Manage the cause, not the result.
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Change the rule and you will get a new number.
W. Edwards Deming
