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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
First
Products
Eliminate
Needs
Building
Dependence
Achieve
Basis
Risk
Cease
Quality
Bases
Place
Product
Firsts
Management
Need
Mass
Inspection
More quotes by W. Edwards Deming
The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
W. Edwards Deming
There is no substitute for knowledge.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
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Hard work and best efforts will not by themselves dig us out of the pit.
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The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
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We are here for an education.
W. Edwards Deming
There is no economy in having one operation produce a part and another separate the good ones from the bad ones.
W. Edwards Deming
Nothing happens without personal transformation.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
W. Edwards Deming
Knowledge needs to be a verb.
W. Edwards Deming
If you do not know how to ask the right question, you discover nothing.
W. Edwards Deming
Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards Deming
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
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The customer is the most important part of the production line.
W. Edwards Deming
The most important things cannot be measured.
W. Edwards Deming
Profit in business comes from repeat customers
W. Edwards Deming
Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
W. Edwards Deming
We must satisfy our customers.
W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
There is very little evidence that we give a hoot about profit.
W. Edwards Deming