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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Quality
Bases
Place
Product
Firsts
Management
Need
Mass
Inspection
First
Products
Eliminate
Needs
Building
Dependence
Achieve
Basis
Risk
Cease
More quotes by W. Edwards Deming
Monetary rewards are not a substitute for intrinsic motivation.
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To copy is to invite disaster.
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Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
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There is no knowledge without theory.
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Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
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We should be guided by theory, not by numbers.
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A goal without a method is nonsense.
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The questions are more important than the answers.
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Any manager can do well in an expanding market.
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People care more for themselves when they contribute to the system.
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The only useful function of a statistician is to make predictions, and thus to provide a basis for action.
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Quality is everyone's responsibility.
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Management of outcomes may not be any more than a skill. It does not require knowledge.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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Zero defects is a super highway going down the tube.
W. Edwards Deming