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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
First
Products
Eliminate
Needs
Building
Dependence
Achieve
Basis
Risk
Cease
Quality
Bases
Place
Product
Firsts
Management
Need
Mass
Inspection
More quotes by W. Edwards Deming
Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
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The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
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Nothing happens without personal transformation.
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The process is not just the sum of its parts.
W. Edwards Deming
Management by results is confusing special causes with common causes.
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Knowledge is the key.
W. Edwards Deming
The customer is the most important part of the production line.
W. Edwards Deming
All models are wrong some models are useful.
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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
W. Edwards Deming
It does not happen all at once. There is no instant pudding.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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Hard work and best efforts will not by themselves dig us out of the pit.
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We want best efforts guided by theory.
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If someone can make a contribution to the company he feels important.
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He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
W. Edwards Deming
He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming
You do not install quality you begin to work at it.
W. Edwards Deming
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
The most important figures for management of any organization are unknown and unknowable.
W. Edwards Deming
