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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Risk
Cease
Quality
Bases
Place
Product
Firsts
Management
Need
Mass
Inspection
First
Products
Eliminate
Needs
Building
Dependence
Achieve
Basis
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In God we trust all others bring data.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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Managing by results only makes things worse.
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If you do not know how to ask the right question, you discover nothing.
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The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
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Hard work and best efforts will not by themselves dig us out of the pit.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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Survival is optional. No one has to change.
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People learn in different ways: reading, listening, pictures, watching.
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The customer is the most important part of the production line.
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To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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