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Management does not know what a system is.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
System
Doe
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Without questions, there is no learning.
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You can expect what you inspect.
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It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
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New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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We want best efforts guided by theory.
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We are here for an education.
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Absence of defects does not necessarily build business... Something more is required.
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Any two people have different ideas of what is important.
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3% of the problems have figures, 97% of the problems do not.
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Many people in management are being paid to produce waste.
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Let us ask our suppliers to come and help us to solve our problems.
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In God we trust all others bring data.
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We are here to learn, to make a difference and to have fun.
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The transformation will come from leadership.
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Monetary rewards are not a substitute for intrinsic motivation.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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To optimize the whole, we must sub-optimize the parts
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The individual has been crushed by our style of management today.
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