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The most important figures for management of any organization are unknown and unknowable.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Figures
Important
Unknowable
Unknown
Management
Organization
More quotes by W. Edwards Deming
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
A system can not understand itself.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
W. Edwards Deming
Profit in business comes from repeat customers
W. Edwards Deming
Knowledge needs to be a verb.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
Management's job is to optimize the whole system.
W. Edwards Deming
People care more for themselves when they contribute to the system.
W. Edwards Deming
Quality begins with the intent, which is fixed by management.
W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
We are here for an education.
W. Edwards Deming
When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
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All models are wrong some models are useful.
W. Edwards Deming
Whenever there is fear, you will get wrong figures.
W. Edwards Deming
People need to know how their job contributes.
W. Edwards Deming
Transformation is not automatic. It must be learned it must be led.
W. Edwards Deming
Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
We must understand variation.
W. Edwards Deming