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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Everybody
Knowledge
Two
Resists
Change
Inevitable
Life
Basic
Management
Rules
Learning
More quotes by W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
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Monetary rewards are not a substitute for intrinsic motivation.
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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
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You cannot inspect quality into the product it is already there.
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Understanding variation is the key to success in quality and business.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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A leader knows who is outside of the system and needs special help.
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A leader must have knowledge. A leader must be able to teach.
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It would be a mistake to export western management to a friendly country.
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We are here for an education.
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The transformation will come from leadership.
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A leader's job is to help his people.
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If someone can make a contribution to the company he feels important.
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Innovation comes from people who take joy in their work.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
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Without questions, there is no learning.
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All anyone asks for is a chance to work with pride.
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People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
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The greatest losses are unknown and unknowable.
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming