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Competition should not be for a share of the market-but to expand the market.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
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Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
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More quotes by W. Edwards Deming
The worker is not the problem. The problem is at the top! Management!
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It is important that an aim never be defined in terms of a specific activity or method. It must always relate to a better life for everyone.
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I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
I am not reporting things about people. I am reporting things about practices.
W. Edwards Deming
The greatest losses are unknown and unknowable.
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A man who knows not his limitations is of no use to anyone.
W. Edwards Deming
Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
W. Edwards Deming
Management's job is to optimize the whole system.
W. Edwards Deming
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
W. Edwards Deming
Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
W. Edwards Deming
Whenever there is fear, you will get wrong figures.
W. Edwards Deming
Defects are not free. Somebody makes them, and gets paid for making them.
W. Edwards Deming
A system must be managed. It will not manage itself.
W. Edwards Deming
The emphasis should be on why we do a job.
W. Edwards Deming
Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
W. Edwards Deming
Survival is optional. No one has to change.
W. Edwards Deming
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
Confusing common causes with special causes will only make things worse.
W. Edwards Deming
Information is not knowledge. Let's not confuse the two.
W. Edwards Deming
We must understand variation.
W. Edwards Deming
