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All models are wrong some models are useful.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Programming
Useful
Models
Learning
Wrong
More quotes by W. Edwards Deming
Management is prediction.
W. Edwards Deming
Eliminate numerical quotas, including Management by Objectives.
W. Edwards Deming
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
W. Edwards Deming
Don't expect smart people to listen to you without proof.
W. Edwards Deming
A man who knows not his limitations is of no use to anyone.
W. Edwards Deming
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
W. Edwards Deming
Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
No requirement of industry is so much neglected as operational definitions.
W. Edwards Deming
What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.
W. Edwards Deming
A leader's job is to help his people.
W. Edwards Deming
If you can't describe what you are doing as a process, you don't know what you're doing.
W. Edwards Deming
...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
W. Edwards Deming
Lack of knowledge - that is the problem.
W. Edwards Deming
Transformation is not automatic. It must be learned it must be led.
W. Edwards Deming
A system must be managed. It will not manage itself.
W. Edwards Deming