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Experience by itself teaches nothing.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Teaches
Teach
Experience
Nothing
More quotes by W. Edwards Deming
You do not find knowledge in a dictionary, only information.
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Hard work and best efforts will not by themselves dig us out of the pit.
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A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
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A leader must have knowledge. A leader must be able to teach.
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We know what we told him, but we don't know what he heard.
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Divide responsibility and nobody is responsible.
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Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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Nothing happens without personal transformation.
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Nobody goes to work to do a bad job.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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Nobody should try to use data unless he has collected data.
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There is no knowledge without theory.
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The most important measures are both unknown and unknowable.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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The customer invents nothing. New products and new services come from the producer.
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We should work on our process, not the outcome of our processes.
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The questions are more important than the answers.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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No requirement of industry is so much neglected as operational definitions.
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