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Experience by itself teaches nothing.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Teaches
Teach
Experience
Nothing
More quotes by W. Edwards Deming
Plants don't close from poor workmanship, but from poor management.
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In God we trust all others bring data.
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You can expect what you inspect.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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Don't expect smart people to listen to you without proof.
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Change the rule and you will get a new number.
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The customer is the most important part of the production line.
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Meeting specifications is not enough.
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We want best efforts guided by theory.
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Eliminate numerical quotas, including Management by Objectives.
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Learning is not compulsory it's voluntary. Improvement is not compulsory it's voluntary. But to survive, we must learn.
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Quality is pride of workmanship.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
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A man who knows not his limitations is of no use to anyone.
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Transformation is not automatic. It must be learned it must be led.
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People care more for themselves when they contribute to the system.
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If someone can make a contribution to the company he feels important.
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Without theory there is nothing to modify or learn.
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...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.
W. Edwards Deming
