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Experience by itself teaches nothing.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Teaches
Teach
Experience
Nothing
More quotes by W. Edwards Deming
Nothing happens without personal transformation.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
When a system is stable, telling the worker about mistakes is only tampering.
W. Edwards Deming
Innovation comes from the producer - not from the customer.
W. Edwards Deming
Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.
W. Edwards Deming
It's management's job to know.
W. Edwards Deming
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
W. Edwards Deming
Management does not know what a system is.
W. Edwards Deming
A bad system will beat a good person every time.
W. Edwards Deming
To optimize the whole, we must sub-optimize the parts
W. Edwards Deming
Plants don't close from poor workmanship, but from poor management.
W. Edwards Deming
Quality is pride of workmanship.
W. Edwards Deming
Many people in management are being paid to produce waste.
W. Edwards Deming
3% of the problems have figures, 97% of the problems do not.
W. Edwards Deming
Innovation comes from people who take joy in their work.
W. Edwards Deming
You can expect what you inspect.
W. Edwards Deming
You can not hear what you do not understand.
W. Edwards Deming
Just because you can measure everything doesn't mean that you should.
W. Edwards Deming
A leader's job is to help his people.
W. Edwards Deming
