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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
World
Management
Route
Profound
Successfully
Changes
Routes
Leadership
Shake
Style
Shakes
Call
Required
Knowledge
Respond
Take
Transformation
Myriad
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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If you do not know how to ask the right question, you discover nothing.
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Managing by results only makes things worse.
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You do not install quality you begin to work at it.
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One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
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There must be consistency in direction.
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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
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Nobody should try to use data unless he has collected data.
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Judging people does not help them.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
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Scrap doesn't come for free, we pay someone to make it.
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We are here for an education.
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The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.
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There is no knowledge without theory.
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The emphasis should be on why we do a job.
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The aim of education should be to preserve and nurture the yearning for learning that a child is born with.
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The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
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You can only elevate individual performance by elevating that of the entire system.
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Competition should not be for a share of the market-but to expand the market.
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A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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