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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Changes
Routes
Leadership
Shake
Style
Shakes
Call
Required
Knowledge
Respond
Take
Transformation
Myriad
World
Management
Route
Profound
Successfully
More quotes by W. Edwards Deming
Mere allocation of huge sums of money for quality will not bring quality.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
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We are here to learn, to make a difference and to have fun.
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You cannot inspect quality into the product it is already there.
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Now, we learn that a system must have an aim. Without an aim, there is no system.
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Judging people does not help them.
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Shrink, shrink variation, to reduce the loss.
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Put a good person in a bad system and the bad system wins, no contest.
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Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
W. Edwards Deming
Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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No requirement of industry is so much neglected as operational definitions.
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Management by results is confusing special causes with common causes.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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Management by results - like driving a car by looking in rear view mirror.
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If you can't describe what you are doing as a process, you don't know what you're doing.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
W. Edwards Deming
Confusing common causes with special causes will only make things worse.
W. Edwards Deming
A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
W. Edwards Deming