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Quality begins with the intent, which is fixed by management.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Quality
Intent
Fixed
Begins
More quotes by W. Edwards Deming
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Quality is pride of workmanship.
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Plants don't close from poor workmanship, but from poor management.
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We are here to learn, to make a difference and to have fun.
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You can expect what you inspect.
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When people try to do what they can not do, they wish to give up.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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Without theory there is nothing to modify or learn.
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We know what we told him, but we don't know what he heard.
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You do not find knowledge in a dictionary, only information.
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Understanding variation is the key to success in quality and business.
W. Edwards Deming
You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
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In God we trust all others bring data.
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A system can not understand itself.
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You can not plan to make a discovery. You do not plan innovation.
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It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
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You can only elevate individual performance by elevating that of the entire system.
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You do not install knowledge.
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The most valuable currency of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.
W. Edwards Deming
3% of the problems have figures, 97% of the problems do not.
W. Edwards Deming