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Management by results is confusing special causes with common causes.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Special
Causes
Common
Confusing
Management
Results
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Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.
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Nobody should try to use data unless he has collected data.
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When asked what single event was most helpful in developing the Theory of Relativity, Albert Einstein replied, Figuring out how to think about the problem.
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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Understanding variation is the key to success in quality and business.
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A leader must have knowledge. A leader must be able to teach.
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The aim should be to work on the method of management.
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Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
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To copy is to invite disaster.
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Management's job is to optimize the whole system.
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You have to manage a system. The system doesn't manage itself.
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