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Management by results is confusing special causes with common causes.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Causes
Common
Confusing
Management
Results
Special
More quotes by W. Edwards Deming
New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
W. Edwards Deming
It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
W. Edwards Deming
The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
W. Edwards Deming
A rule should suit the purpose.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
W. Edwards Deming
People need to know what their jobs are.
W. Edwards Deming
The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
W. Edwards Deming
Management's job is to optimize the whole system.
W. Edwards Deming
To copy is to invite disaster.
W. Edwards Deming
People need to know how their job contributes.
W. Edwards Deming
In God we trust all others bring data.
W. Edwards Deming
A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.
W. Edwards Deming
You do not install knowledge.
W. Edwards Deming
The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
When we cooperate, everybody wins.
W. Edwards Deming
...the most important things we need to manage can't be measured.
W. Edwards Deming
He that would run his company on visible figures alone will in time have neither company nor figures.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
Management's job is to know which systems are stable and which are not.
W. Edwards Deming
