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A leader must have knowledge. A leader must be able to teach.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Must
Management
Leader
Teach
Knowledge
Able
More quotes by W. Edwards Deming
Management of outcomes may not be any more than a skill. It does not require knowledge.
W. Edwards Deming
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force
W. Edwards Deming
People need to know what their jobs are.
W. Edwards Deming
To copy is to invite disaster.
W. Edwards Deming
A leader knows who is outside of the system and needs special help.
W. Edwards Deming
One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
Confusing common causes with special causes will only make things worse.
W. Edwards Deming
You can only elevate individual performance by elevating that of the entire system.
W. Edwards Deming
The greatest losses are unknown and unknowable.
W. Edwards Deming
Don't expect smart people to listen to you without proof.
W. Edwards Deming
Just because you can measure everything doesn't mean that you should.
W. Edwards Deming
Zero defects is a super highway going down the tube.
W. Edwards Deming
Shrink, shrink variation, to reduce the loss.
W. Edwards Deming
The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
W. Edwards Deming
The individual has been crushed by our style of management today.
W. Edwards Deming
Manage the cause, not the result.
W. Edwards Deming
You must have a supplier relationship of constant improvement.
W. Edwards Deming
Hold everybody accountable? Ridiculous!
W. Edwards Deming
A goal without a method is nonsense.
W. Edwards Deming
