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A leader is a coach, not a judge.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Judge
Judging
Leadership
Leader
Coach
Coaches
More quotes by W. Edwards Deming
It's management's job to know.
W. Edwards Deming
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
W. Edwards Deming
You can not define being exactly on time.
W. Edwards Deming
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
Now, we learn that a system must have an aim. Without an aim, there is no system.
W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
W. Edwards Deming
Understanding variation is the key to success in quality and business.
W. Edwards Deming
Lack of knowledge - that is the problem.
W. Edwards Deming
Divide responsibility and nobody is responsible.
W. Edwards Deming
Absence of defects does not necessarily build business... Something more is required.
W. Edwards Deming
Nobody should try to use data unless he has collected data.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment.
W. Edwards Deming
Uncontrolled variation is the enemy of quality.
W. Edwards Deming
The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.
W. Edwards Deming
A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.
W. Edwards Deming
A leader's job is to help his people.
W. Edwards Deming
The individual has been crushed by our style of management today.
W. Edwards Deming
Meeting specifications is not enough.
W. Edwards Deming