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A goal without a method is nonsense.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Nonsense
Management
Method
Goal
Without
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Competition should not be for a share of the market-but to expand the market.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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Adopt a new philosophy of cooperation (win-win) in which everybody wins.
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He that would run his company on visible figures alone will in time have neither company nor figures.
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When we cooperate, everybody wins.
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The customer is the most important part of the production line.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
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Learning is not compulsory it's voluntary... But to survive, we must learn.
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Put a good person in a bad system and the bad system wins, no contest.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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Management's job is to know which systems are stable and which are not.
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It would be a mistake to export western management to a friendly country.
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The questions are more important than the answers.
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The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
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We have to bring back the individual. Management has smothered the individual.
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The aim should be to work on the method of management.
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Innovation comes from the producer - not from the customer.
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Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
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