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Monetary rewards are not a substitute for intrinsic motivation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Rewards
Management
Motivation
Intrinsic
Monetary
Substitute
Substitutes
More quotes by W. Edwards Deming
For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Deming
When a worker has reached a stable state, further training will not help him.
W. Edwards Deming
Hold everybody accountable? Ridiculous!
W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
W. Edwards Deming
Transformation is not automatic. It must be learned it must be led.
W. Edwards Deming
We must satisfy our customers.
W. Edwards Deming
The transformation will come from leadership.
W. Edwards Deming
A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
W. Edwards Deming
Quality starts in the boardroom.
W. Edwards Deming
Nothing happens without personal transformation.
W. Edwards Deming
It does not happen all at once. There is no instant pudding.
W. Edwards Deming
In God we trust all others bring data.
W. Edwards Deming
Profit in business comes from repeat customers
W. Edwards Deming
You do not install knowledge.
W. Edwards Deming
It is not enough that top management commit themselves for life to quality and productivity. They must know what it is that they are committed to - that is, what they must do. These obligations cannot be delegated. Support is not enough action is required.
W. Edwards Deming
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
W. Edwards Deming
Let us ask our suppliers to come and help us to solve our problems.
W. Edwards Deming
Does experience help? NO! Not if we are doing the wrong things.
W. Edwards Deming