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Monetary rewards are not a substitute for intrinsic motivation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Motivation
Intrinsic
Monetary
Substitute
Substitutes
Rewards
More quotes by W. Edwards Deming
Management by results is confusing special causes with common causes.
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Knowledge needs to be a verb.
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The individual has been crushed by our style of management today.
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Without questions, there is no learning.
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He that expects to quantify in dollars the gains that will accrue to a company year by year for a program for improvement of quality expounded in [Out of the Crisis] will suffer delusion. He should know before he starts that he will be able to quantify only a trivial part of the gain.
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Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.
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A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
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Without theory there is nothing to modify or learn.
W. Edwards Deming
It's management's job to know.
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Absence of defects does not necessarily build business... Something more is required.
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You must have a supplier relationship of constant improvement.
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Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
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A system must be managed. It will not manage itself.
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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
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Survival is optional. No one has to change.
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The aim should be to work on the method of management.
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Put a good person in a bad system and the bad system wins, no contest.
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Quality comes not from inspection, but from improvement of the production process.
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Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.
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I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!
W. Edwards Deming