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Monetary rewards are not a substitute for intrinsic motivation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Monetary
Substitute
Substitutes
Rewards
Management
Motivation
Intrinsic
More quotes by W. Edwards Deming
Without theory, there are no questions.
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If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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Mere allocation of huge sums of money for quality will not bring quality.
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Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
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When people try to do what they can not do, they wish to give up.
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When a worker has reached a stable state, further training will not help him.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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Competition should not be for a share of the market-but to expand the market.
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Transformation is not automatic. It must be learned it must be led.
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Quality begins with the intent, which is fixed by management.
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One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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If you do not know how to ask the right question, you discover nothing.
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A leader knows who is outside of the system and needs special help.
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Learning is not compulsory it's voluntary... But to survive, we must learn.
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People learn in different ways: reading, listening, pictures, watching.
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The customer is the most important part of the production line.
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Choice of aim is clearly a matter of clarification of values, especially on the choice between possible options.
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The transformation will come from leadership.
W. Edwards Deming
We should work on our process, not the outcome of our processes.
W. Edwards Deming
