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Monetary rewards are not a substitute for intrinsic motivation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Motivation
Intrinsic
Monetary
Substitute
Substitutes
Rewards
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There is very little evidence that we give a hoot about profit.
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In God we trust all others bring data.
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Nothing happens without personal transformation.
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Confusing common causes with special causes will only make things worse.
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The process is not just the sum of its parts.
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Without theory, there are no questions.
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Does experience help? NO! Not if we are doing the wrong things.
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Quality comes not from inspection, but from improvement of the production process.
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All anyone asks for is a chance to work with pride.
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It's management's job to know.
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Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
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It's not enough to do your best you must know what to do & then do your best.
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Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
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Profit in business comes from repeat customers
W. Edwards Deming
