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Monetary rewards are not a substitute for intrinsic motivation.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Monetary
Substitute
Substitutes
Rewards
Management
Motivation
Intrinsic
More quotes by W. Edwards Deming
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
W. Edwards Deming
You do not install knowledge.
W. Edwards Deming
Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Deming
The customer invents nothing. New products and new services come from the producer.
W. Edwards Deming
Improve quality, you automatically improve productivity.
W. Edwards Deming
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Deming
Without theory, there are no questions.
W. Edwards Deming
The most important things cannot be measured.
W. Edwards Deming
You can not define being exactly on time.
W. Edwards Deming
Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
Anyone that enjoys his work is a pleasure to work with.
W. Edwards Deming
People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
W. Edwards Deming
Eighty percent of American managers cannot answer with any measure of confidence these seemingly simple questions: What is my job? What in it really counts? How well am I doing?
W. Edwards Deming
Put a good person in a bad system and the bad system wins, no contest.
W. Edwards Deming
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
Management's job is to optimize the whole system.
W. Edwards Deming
A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
W. Edwards Deming
Everyone is a customer for somebody, or a supplier to somebody.
W. Edwards Deming
