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The problem is that most courses teach what is wrong.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Wrong
Problem
Management
Courses
Teach
More quotes by W. Edwards Deming
Innovation comes from the producer - not from the customer.
W. Edwards Deming
Each system is perfectly designed to give you exactly what you are getting today.
W. Edwards Deming
People care more for themselves when they contribute to the system.
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Confusing common causes with special causes will only make things worse.
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Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.
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You can only elevate individual performance by elevating that of the entire system.
W. Edwards Deming
You do not install quality you begin to work at it.
W. Edwards Deming
Manage the cause, not the result.
W. Edwards Deming
We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
W. Edwards Deming
Stamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
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Monetary rewards are not a substitute for intrinsic motivation.
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Management's job is to optimize the whole system.
W. Edwards Deming
Judging people does not help them.
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Quality is everyone's responsibility.
W. Edwards Deming
You can not plan to make a discovery. You do not plan innovation.
W. Edwards Deming
We know what we told him, but we don't know what he heard.
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
It only takes a little innovation.
W. Edwards Deming