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The problem is that most courses teach what is wrong.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Courses
Teach
Wrong
Problem
More quotes by W. Edwards Deming
Without theory, there are no questions.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
W. Edwards Deming
Management by results - like driving a car by looking in rear view mirror.
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No requirement of industry is so much neglected as operational definitions.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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You can expect what you inspect.
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When people try to do what they can not do, they wish to give up.
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You can not hear what you do not understand.
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People need to know how their job contributes.
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Plants don't close from poor workmanship, but from poor management.
W. Edwards Deming
The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.
W. Edwards Deming
You can only elevate individual performance by elevating that of the entire system.
W. Edwards Deming
A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.
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A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.
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The aim should be to work on the method of management.
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Quality begins with the intent, which is fixed by management.
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Quality is pride of workmanship.
W. Edwards Deming
You should not ask questions without knowledge.
W. Edwards Deming
The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special
W. Edwards Deming
