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The problem is that most courses teach what is wrong.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Management
Courses
Teach
Wrong
Problem
More quotes by W. Edwards Deming
We should work on our process, not the outcome of our processes.
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You do not find knowledge in a dictionary, only information.
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A system must be managed. It will not manage itself.
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All anyone asks for is a chance to work with pride.
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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth
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Hard work and best efforts will not by themselves dig us out of the pit.
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The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.
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The customer is the most important part of the production line.
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Managing by results only makes things worse.
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You can expect what you inspect.
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Many people in management are being paid to produce waste.
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The most important things cannot be measured.
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It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.
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People need to know how their job contributes.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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You cannot inspect quality into the product it is already there.
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Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.
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Shrink, shrink variation, to reduce the loss.
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If someone can make a contribution to the company he feels important.
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Scrap doesn't come for free, we pay someone to make it.
W. Edwards Deming