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The problem is that most courses teach what is wrong.
W. Edwards Deming
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W. Edwards Deming
Age: 93 †
Born: 1900
Born: October 18
Died: 1993
Died: December 20
Composer
Economist
Engineer
Industrial Engineer
Statistician
University Teacher
Sioux City
Iowa
William Edwards Deming
W.E. Deming
W. E. Deming
Problem
Management
Courses
Teach
Wrong
More quotes by W. Edwards Deming
The most important measures are both unknown and unknowable.
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Any manager can do well in an expanding market.
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Does experience help? NO! Not if we are doing the wrong things.
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A leader must have knowledge. A leader must be able to teach.
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You can not define being exactly on time.
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The process is not just the sum of its parts.
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Nobody should try to use data unless he has collected data.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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A system can not understand itself.
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Just because you can measure everything doesn't mean that you should.
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We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
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In God we trust all others bring data.
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We want best efforts guided by theory.
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People work in the system. Management creates the system
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We are being ruined by the best efforts of people who are doing the wrong thing.
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Change the rule and you will get a new number.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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You must not run your Organization as a functional hierarchy. You must understand it as a System.
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No requirement of industry is so much neglected as operational definitions.
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You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.
W. Edwards Deming
